Frequently Asked Questions (FAQ)

Do you offer free shipping?

Yes, we always offer free shipping within Sweden.

How long is the delivery time?

Delivery time is normally 5–10 working days from the time your order has been confirmed.

How do I make a return?

Contact us via email at info@nivine.se or via our contact form, and we will send you a return shipping label and instructions.
Return shipping is always free.

How do I get my money back when returning?

Once we have received and approved your return, the amount will be refunded to the same payment method used for the purchase, normally within 10 banking days.

What payment options do you offer?

We offer several secure payment methods:

• Credit and debit cards: Visa, MasterCard, American Express (Amex)

• Digital wallets: Apple Pay, Google Pay

• Part payment via Klarna: Pay now, Pay later or Pay in parts

• Alternative payments: Shop Pay, UnionPay